Frequently Asked Questions

Don't want to call or email? Find answers to our most frequently asked questions.

  • What Payment Methods Are Accepted?

    Order securely online with a Visa, MasterCard, American Express, Discover, PayPal or EBT card.

  • What Are Your Shipping Methods?

    Free shipping on all orders over $249!

    Orders are shipped on Monday, Tuesday and Wednesday serving the Northeastern region.

    All of our products are shipped fresh via FedEx 2-Day.

    Our line of butter products can be shipped via ground.

    Delivery times for each FedEx service vary by area. You can track FedEx's estimated delivery timeframes at https://www.fedex.com/.

  • How Will My Order Be Packed?

    Our meat is shipped fresh, never frozen, in vacuum-sealed packages. Your order with perishable items will be hand-packed in a Styrofoam cooler with frozen gel packs (we do not use dry ice). The cooler is then put into a corrugated shipping box. Our products are packed to withstand up to 48 hours of unrefrigerated shipping.

  • Is My Order Guaranteed?

    Yes, all orders are backed by our rock solid satisfaction guarantee!